The following objects are utilized in the Duty and Tax Calculator API request and response.

User Details

Consignee Details

Package Details

Customs Details

Weight & Volume Units

Dimensional Units - for the actual product on a singular level

De minimis - Low Value Thresholds

Exempting duties & taxes at varying declared values upon import. A customs duty de minimis value (or VAT de minimis value) is the minimum threshold which an imported good's value must exceed in order to incur customs (or VAT) charges.

Canadian Provinces REQUIRED

Brazilian Provinces REQUIRED

Duty & Tax Supported Countries & Currencies

International Destinations Restricted

​​​​​​Specifics for the use of duty and tax calculator API:

1. Definitions The terms "You" and "Your" means you personally (if you are an individual user) or the legal entity you represent (if your registration is on behalf of an entity). In the event that You represent a legal entity, You warrant that You can legally bind the legal entity that You represent. The term "DHL" means Global Mail, Inc. dba DHL eCommerce Solutions. The term "Service Data" means the data that You provided to DHL.
2. Duty and Tax Calculator Service Description
   The Duty and Tax Calculator Service is a service to support You to identify associated duty and tax rates and other government fees, as part of estimated landed cost calculations. Duty and Tax Calculator Service is based on the product information that You provide. The Duty and Tax Calculator Service is intended as an estimate and illustration in the checkout process e.g. in a merchant's online web store, in a way that enables the end user to make a rough assessment of landed costs. The parties are in particular aware that the estimated duty and tax calculations do not constitute offers by DHL to conclude a transportation contract. The Duty and Tax Calculator Service cannot be used for customs entry purposes or any other submission to a government and You agree that You will seek the advice of a licensed customs broker in the applicable country on the proper tariff classification of the subject items for customs entry and any other required governmental purposes. Duty and Tax Calculator Service is not a tool to prepare products for shipment or that provides restricted party screening or corroboration with trade requirements. Duty and Tax Calculator Service does not replace any thorough research on and review of respective data of specific products, including corroboration of items against harmonized tariff codes and export compliance requirements. Duty and Tax Calculator Service does not replace the need for any insurance and the respective risk assessment by the user's insurance provider. Duty and Tax Calculator Services are solely offered to business customers.
3. Duty and Tax Calculator Service Agreement
   The Duty and Tax Calculator Service is provided to You by DHL and is subject to these Duty and Tax Calculator Service terms and conditions (referred to as Duty and Tax Calculator Service T&Cs for the remainder of the document). By registering for the Duty and Tax Calculator Service, or requesting the Duty and Tax Calculator Service and transmitting the information from Your product catalogue, You agree that You are entering a legally binding agreement with DHL. The Duty and Tax Calculator Service T&Cs explain DHL's obligations to You and Your obligations to DHL for the Duty and Tax Calculator Service. When You use the Duty and Tax Calculator Service or permit someone else to use the Duty and Tax Calculator Service, these Duty and Tax Calculator Service T&Cs govern exclusively such Duty and Tax Calculator Services or actions.
4. Access to the Duty and Tax Calculator Service
   To obtain the Duty and Tax Calculator Service You will need to develop an application subject to the General Developer Portal Terms of Use in order to integrate the Duty and Tax Calculator Service into Your IT-systems via Application Programming Interface, i.e. to make the according API calls and receive the corresponding response. The General Developer Portal Terms of Use apply. After successful testing of Your application and upon DHL's discretion you will receive an API Productive Key. Additionally You will need to obtain an authorization token to the Duty and Tax Calculator Service. To obtain an authorization token you will need to contact DHL at dtc_dci@dhl.com requesting DHL to give you certain credentials (a client ID and password), also referred to as a token.
5. Security
   You agree to keep your Duty and Tax Calculator Service account access information, including your client ID, client secret and authorization token, confidential, to safeguard it and your computer(s) from access by others. You are responsible for any use of the Duty and Tax Calculator Service made under your client ID. If You become aware of or suspect any unauthorized use of Your Duty and Tax Calculator Service account, or any known or suspected security breach such as disclosure or loss of Your account access information or theft of Your Duty and Tax Calculator Service account information, You should notify DHL promptly at DHLeC_FLC_Product_Management@dhl.com.
6. Fees and Payment
   Fees may be applicable and You agree to pay to DHL for each API call to the Duty and Tax Calculator Service a fee as applicable. DHL may increase the fees at any time by means of a general notice.
7. Information provided by You, Your obligations
   You are responsible for the completeness and accuracy of the information and data You submit to DHL. You will provide applicable shipping values such as freight and insurance to DHL in order to calculate taxes, duties, and other government fees of the fully landed costs. Any information related to shipping values from any carrier including DHL does not reflect the actual freight charges paid by you to any carrier through separate agreements, but rather a fixed set shipping rate as provided by You to consumers i,e; free shipping for orders of a certain value, or a set fee for expedited shipping or other values depending on the different modes of transportation. DHL does not have any access to freight rates actually paid by You to other carriers. Restricted and prohibited commodities need to be managed by You. You are responsible for identifying all restricted products within the catalog and ensuring that You can provide all of the required documentation and licenses for each market the products will be shipped to. DHL will not assume any merchant/exporter of record risk on behalf of the merchant. You are responsible for taking any and all measures required to back up and secure the Service Data and Duty and Tax Calculator Service on Your devices. The Service Data You submit when using Duty and Tax Calculator Services are subject to DHL's Privacy Notice. You shall be solely responsible for the specific use and integration of Duty and Tax Calculator Services provided to You when using Duty and Tax Calculator Services. It shall be Your exclusive responsibility to observe statutory regulations, particularly those involving customs laws, export control, VAT, and consumer protection.
8. Content
   All texts, graphics, user interfaces, databases, trademarks, logos, and computer code ("Content") including but not limited to the design, structure, selection, expression, "look and feel", and arrangement of such Content in the Duty and Tax Calculator Services is owned or licensed by DHL and is protected by copyright and trademark laws and other intellectual property rights. Except as expressly provided in these Duty and Tax Calculator Service T&Cs, no part of the Duty and Tax Calculator Services and no Content may be copied, reproduced, republished, uploaded, transmitted or distributed in any way to any other computer, server, website or other medium for publication or distribution, without DHL's express prior written consent. Any information or code acquired by You via the Developer Portal and/or other resources provided by Deutsche Post AG, DHL and/or another affiliated company of Deutsche Post AG must be treated as confidential and cannot be disclosed to any third party.
9. Duty and Tax Calculator Service and Service Data License, Indemnification
   DHL grants to You a non-exclusive, non-transferable, non-sublicensable, worldwide, revocable right and license for the duration of the use of the Duty and Tax Calculator Services, i.e. for the term of the Duty and Tax Calculator Service Service Agreement, for Your personal use or for use by the entity You represent for the purpose of calculating landed duty costs. DHL grants You the unrestricted, worldwide, sublicensable and transferable right to use the Service Data for the purposes as agreed in these Duty and Tax Calculator Service T&Cs. This Right includes the right to any commercial exploitation, publication, development and reproduction. DHL, however, does not grant You the right to use this data for customs entries or the preparation of customs entries or other government filings. You agree that you will not use this data in any filings with any government agency without first confirming the tariff classification with applicable experts in the importing country. You also agree to indemnify DHL in the event that You use this data to file any document with a government agency and the government pursues penalty actions against DHL.
10. Use restrictions, DHL´s rights
    You may not use Duty and Tax Calculator Services for any purpose that violates these Duty and Tax Calculator Service T&Cs or applicable Law. You shall not substantially replicate products or services offered by DHL including, without limitation, features, functions or clients in Duty and Tax Calculator Service. You shall not, under any circumstances, through applications or otherwise, repackage or resell Duty and Tax Calculator Services, or any part thereof, unless expressly authorized by DHL in writing. You are not permitted to use Duty and Tax Calculator Services or any information provided therein in any manner that does or could potentially undermine the security of the Duty and Tax Calculator Service, or any other data or information stored or transmitted, when using Duty and Tax Calculator Services. In addition, You shall not, and shall not attempt to: (a) interfere with, modify or disable any features, functionality or security controls of the Duty and Tax Calculator Service, (b) defeat, avoid, bypass, remove, deactivate or otherwise circumvent any protection mechanisms for the Duty and Tax Calculator Service, or (c) reverse engineer, decompile, disassemble or derive source code, underlying ideas, algorithms, structure or organizational form from Duty and Tax Calculator Service. We reserve the right to terminate or restrict Your access to the Duty and Tax Calculator Service, if, in our opinion, Your use of the Duty and Tax Calculator Service may violate any laws, infringe upon another person's rights, violates these Duty and Tax Calculator Service T&Cs and/or the General Developer Portal Terms of Use or is otherwise deemed to be incompatible with DHL in our sole discretion. You accept that DHL is free to modify, add new or remove existing functions or replace the Duty and Tax Calculator Service with another IT-Service at its sole discretion at any time.
11. Termination
    You may terminate Your use of the Duty and Tax Calculator Service, i.e. the Duty and Tax Calculator Service Agreement at any time. DHL may suspend or terminate Your use of the Duty and Tax Calculator Service if You fail to comply with these Duty and Tax Calculator Service T&Cs or in other appropriate circumstances, including for convenience or in cases where DHL determines Your use of the Duty and Tax Calculator Service is incompatible with our services, in all cases with no liability to You. You, however, agree that the indemnification provisions of paragraph 14 and Your obligation to not use tariff classification data for filing any documentation with government agencies will survive termination of the Duty and Tax Calculator Service Agreement.
12. Warranty
    You accept that the information used to provide the Duty and Tax Calculator Service is subject to regular updates and changes and is therefore time-sensitive and may change frequently. Furthermore, You accept that the information and data used to provide Duty and Tax Calculator Services are provided by third parties that are not under direct control of DHL. You authorize DHL to provide Your Service Data to these third parties to provide this service. DHL will use commercially reasonable efforts to ensure the correctness of the Duty and Tax Calculator Service. It is Your responsibility to check the Duty and Tax Calculator Service for completeness and accuracy and to check the extent to which the Duty and Tax Calculator Service is appropriate to achieve landed duty cost calculations. You understand that the tariff classification data received most likely does not meet Your standard of care as an importer and that You may be required to obtain tariff classification advice from a customs expert in a particular country. DHL is not a customs expert in the country or countries where it is providing tariff classifications. YOUR USE OF THE DUTY AND TAX CALCULATOR SERVICE IS AT YOUR OWN RISK, AND YOU ACKNOWLEDGE THAT THE DUTY AND TAX CALCULATOR SERVICES AND THE DUTY AND TAX CALCULATOR SERVICE PRODUCT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, DHL DISCLAIMS ALL WARRANTIES, EXPRESS AND IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A SPECIFIC PURPOSE, AND NON-INFRINGEMENT. DHL DISCLAIMS ANY WARRANTY ON THE ACCURACY OF THE TARIFF CLASSIFICATION DATA IN THE DUTY AND TAX CALCULATOR SERVICE PRODUCT AND ANY WARRANTY THAT THE SERVICE MEETS YOUR STANDARD OF CARE AS AN IMPORTER. DUTY AND TAX CALCULATOR SERVICE IS NOT WARRANTED TO BE UNINTERRUPTED OR ERROR-FREE. DHL IS NOT LIABLE FOR ANY INABILITY TO ACCESS OR DELAY IN ACCESSING DUTY AND TAX CALCULATOR SERVICE DUE TO UNAVAILABLE OR UNRELIABLE TELECOMMUNICATIONS NETWORKS OR INTERNET SERVICE PROVIDERS, INCOMPATIBLE EQUIPMENT OR SOFTWARE YOU USE FOR SUCH ACCESS, OR OTHER CAUSES BEYOND DHL'S CONTROL.
13. Liability
    In no event will DHL be liable for any indirect, special, consequential, incidental, punitive or exemplary damages (including but not limited to loss of business, loss of revenue, loss of profits, loss of goodwill, lost opportunity, business interruption, or loss of information) arising out of Your use of or inability to use the Duty and Tax Calculator Service, even if DHL has been advised of the possibility of such damages. WHILE DHL ENDEAVOURS TO PROVIDE ACCURATE AND CURRENT INFORMATION VIA THE DUTY AND TAX CALCULATOR SERVICE, DHL CANNOT GUARANTEE THAT THE DUTY AND TAX CALCULATOR SERVICE WILL BE FREE FROM ERRORS. DHL'S MAXIMUM LIABILITY, AND YOUR EXCLUSIVE REMEDY WITH RESPECT TO ANY ERRORS IN DUTY AND TAX CALCULATOR SERVICES PROVIDED TO YOU UNDER THESE DUTY AND TAX CALCULATOR SERVICE T&CS IS LIMITED TO THE FEE YOU PAID (IF ANY) FOR THE ERRONEOUS TRANSACTION. THE LAWS OF CERTAIN COUNTRIES OR STATES DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES.
14. Indemnification
    You agree to indemnify, defend and hold harmless DHL and DHL's affiliates, subsidiaries, directors, officers, employees, and agents from all claims, losses, damages, liabilities and costs (including reasonable attorney's fees) resulting from Your use of Duty and Tax Calculator Service and/or Your failure to comply with the Duty and Tax Calculator Service T&Cs.
15. Miscellaneous
    These Duty and Tax Calculator Service T&Cs are governed by the laws of Florida, without regard to conflict of law principles. These Duty and Tax Calculator Service T&Cs constitute the entire agreement for the use of Duty and Tax Calculator Service and any other written or oral statements on this subject matter are superseded. To the extent there is a conflict of terms or inconsistency between these Duty and Tax Calculator Service T&Cs and other applicable terms of use - especially the General Developer Portal Terms of Use, these Duty and Tax Calculator Service T&Cs will prevail. DHL may modify these Duty and Tax Calculator Service T&Cs at any time. DHL shall notify You of any changes to the Duty and Tax Calculator Service T&Cs in text form (e.g. by email or within an API response). The changes shall take and the contractual relationship shall continue under the changed conditions if You do not object to these changes within fourteen (14) days after receiving the notification of changes by means of written notification to dtc_dci@dhl.com. This deadline shall be deemed to have been met so long as the objection is sent to DHL within this time period. DHL shall specifically point out to You in the written notification of changes the above consequences of failure to object. Email notices will be the sole method by which we will communicate. DHL will send notices and any other pertinent information to you at the email address you supply when you register for the Duty and Tax Calculator Service or have subsequently updated. You will send notices to DHL at dtc_dci@dhl.com.

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