Access Request: Shipment Tracking - Unified Push API

Shipment Tracking Unified Push is strictly for customers, and requests must be submitted using a valid business email address. Depending on the case, Marketplaces and partners are also granted upgrades. To process your request, please provide all required information below for customer identity verification. Incomplete or previously unfulfilled requests may be declined or experience processing delays.

User Email

First Name

Last Name

DHL Shipping Account Details

Are you a customer of the DHL Group?

Please add your DHL Shipping Account Number plus related country and DHL division per account

Find your account number on your invoices/ contract or by contacting the account manager. Note that it's different from your billing number.
Each user representing a company can only make requests for the account numbers owned by that company.
Requests from third parties on behalf of other companies won't be processed.
Users can raise the request and later share their API credentials with third-party vendors.

Account Number Country of Registration

Please select the country or territory where the DHL account number you provided is legally based.

Email addresses of the related Account Manager working for DHL

For example, john.doe@dhl.com

Find your DHL account manager email on your invoices/ contract.
Without a valid DHL account manager and account number may delay the verification process.

Business justification for access

The Unified Shipment Tracking Push API is only available to direct DHL customers. Selecting “No” means your organization is not a direct customer and does not hold DHL shipping accounts, so we can't approve the request until a valid business justification is provided.

The business justification you provided will be reviewed however, there is no fixed timeline for the evaluation. As a result, your ticket will be temporarily closed, and we will reach out once there is progress.

What is your purpose of usage?

Other purpose of usage

How many new shipments or accounts you expect to subscribe to daily?

NOTE: Subscriptions on Account ID requires a subscription. Subscriptions on Shipment ID should be the number of shipments created per day. The rate limit is associated with the calls done from the user to the API, it does not limit the messages that the API will send to the Webhook system; those have no restriction.

Only numbers allowed. No calls-per-second setting can be requested.

Company Name

Company Website URL

Please add a couple of example tracking IDs you wish to track with this API

Access Request: Shipment Tracking - Unified Push API

Warning message

DHL Shipping Account Details