Duty and Tax Calculator - Unified
v 1.0
Division: DHL Group

Purpose

Calculates the duties, taxes and governmental fees for any international shipment, taking into consideration country de minimis values and preferential tariff rates that may apply. The Duty and Tax Calculator API does not provide shipping rates, but instead uses the shipping rate charged to the consignee as an input.

Works with
Any carrier, not just DHL, and have a Worldwide scope (if you are a DHL Express customer, please use the DHL Express - MyDHL API)

Free 30-day trial
Get immediate access and 30 days of free calculations (API calls).

Region: Global
Used for: Additional Services
Overview

With this API you can provide and charge your customers an estimated, pre-payable amount for duty and tax charges. Alternatively, you can calculate an amount for informational purposes if you choose not to collect it at time of order completion, so that they know at a minimum how much will be charged upon delivery.

Collecting the estimated amount ensures a streamlined post-purchase journey. Additionally, local currency is supported for the returned duty & tax estimations should you request a different output currency from the input currency. However, a payment provider of your choice may already be doing this for you (along with your product prices and shipping costs).

The correct HS Codes will ensure a more accurate estimation displayed at checkout. You can also manage your own pricing strategy by collecting the maximum, minimum, average at the 6-digit, 4-digit and 2-digit HS code level. Exact pricing strategy is supported, however you must have the full >6-digit code which can differ for each country. Only at the 6-digit level are they standardized across all countries in the World Trade Organization.

To sign up and acquire credentials for using the DHL Duty and Tax Calculator API, or to receive more information about our offerings, please check the get access section.

Scope

This API offers Duty and Tax Calculation, including foreign exchange conversion where necessary, for shipments from any country and to any country (must be different) in the supported countries list.

The following operations are allowed in the DTC API:

Operation Type Path
Create Duty & Tax Quote POST /dtc/v1/quotes

Using The API

The API has been designed for use by developers. You will need basic knowledge of REST APIs, JSON, and HTTPS.

To Get Access to the API please verify the different processes in the User Guide section.

NOTE: We currently have a private plugin that supports Duty and Tax Calculation for Shopify. For additional information, please contact us here.

 

Link to documentation & how-to guide to set up the app (also explains pricing strategy)

User Guide

Get Access

To have access to Duty and Tax Calculator please follow the following steps: 

  1. Click in Get Access on top right of your screen
  2. Choose the DTC subscription that better fits your business
  3. Enter your payment details
  4. You immediately find the ClientID and Secret on the admin are of the Developer Portal 
  5. Start the integration!
Reference Data

The following objects are utilized in the Duty and Tax Calculator API request and response.

User Details

Field Comments
pricingStrategy Required this will determine which rate to use if no exact match is found or there are multiple rates that apply to the first 6 digits provided
senderAddress: state optional for Canada and Brazil only, can be left blank for all other countries
senderAddress: country Required Should be the ISO-2 digit code i.e. US, CA, GB, AE, IN

Consignee Details

Field Comments
consigneeAddress: state Required for Canada and Brazil only, can be left blank for all other countries
consigneeAddress: country Required Should be the ISO-2 digit code i.e. US, CA, GB, AE, IN

Package Details

Field Restrictions Comments
freightCharge: value & currency Required Can be a flat rate hardcoded or can be passed on from another rating API. This is recommended as some countries calculate duties and taxes on the freight value as well. Can be any currency on the list of supported currency, subject to exchange rate fluctuation.
outputCurrency Required Can be any currency on the list of supported currency, subject to exchange rate fluctuation.
clearanceMode Required Courier is a carrier like DHL- if it is a DDP shipment it must say COURIER. Also accept POST, however postal carriers do not accept DDP shipments so this calculated amount should not be collected from shopper, but only shown for informational purposes should your webstore require it. i.e. COURIER = collect estimated duty and tax amount from shopper and ship DDP with desired carrier, POSTAL = do not collect estimated duty and tax amount from shopper and ship DDU with postal carrier. This can be presented on the screen as "approximate amount that could be due upon delivery".
endUse Required PERSONAL, which could be a B2C or C2C shipment. BUSINESS = B2B. GIFTS also accepted, but not recommended as each country has paperwork that needs to accompany the shipment to qualify for the reduction in applied duties and taxes.
transportMode Required Typically AIR is used, but could be OCEAN or GROUND depending on network set up of the carrier that would ship this item.

Customs Details

Field Restrictions Comments
itemId Required MUST BE UNIQUE when different SKUs/items i.e. 1, 2, 3, 4. Can be 1 to 20 numerical characters. Read as a string.
HS code Required Suggest to provide at least the first 6 digits of the commodity code - standardized across all countries in the WTO. After 6 digits, it becomes country-specific. Can include spaces, hyphens and periods. The API engine will strip these. Example: 2106.90

Weight & Volume Units

Unit Of Measure Description
ML milliliter must be provided for beverages, especially alcoholic
LB pounds
OZ ounces
KG kilograms
G grams
L liter must be provided for beverages, especially alcoholic
T ton must provide for mass-imports i.e. logging, fuel, cars, heavy machinery

Dimensional Units - for the actual product on a singular level

Unit Of Measure Description
FT feet
IN inches
CM centimeters

De minimis - Low Value Thresholds

Exempting duties & taxes at varying declared values upon import. A customs duty de minimis value (or VAT de minimis value) is the minimum threshold which an imported good's value must exceed in order to incur customs (or VAT) charges.

Canadian Provinces REQUIRED

State State Code
ALBERTA AB
BRITISH COLUMBIA BC
MANITOBA MB
NEW BRUNSWICK NB
NEWFOUNDLNAD AND LABRADOR NL
NORTHWEST TERRITORIES NT
NOVA SCOTIA NS
NUNAVUT NU
ONTARIO ON
PRINCE EDWARD ISLAND PE
QUEBEC QC
SASKATCHEWAN SK
YUKON YT

Brazilian Provinces REQUIRED

State State Code
ACRE AC
ALAGOAS AL
AMAZONAS AM
AMAPÁ AP
BAHIA BA
CEARÁ CE
DISTRITO FEDERAL DF
ESPÍRITO SANTO ES
GOIÁS GO
MARANHÃO MA
MINAS GERAIS MG
MATO GROSSO DO SUL MS
MATO GROSSO MT
PARÁ PA
PARAÍBA PB
PERNAMBUCO PE
PIAUÍ PI
PARANÁ PR
RIO DE JANEIRO RJ
RIO GRANDE DO NORTE RN
RONDÔNIA RO
RORAIMA RR
RIO GRANDE DO SUL RS
SANTA CATARINA SC
SERGIPE SE
SÃO PAULO SP
TOCANTINS TO

Duty & Tax Supported Countries & Currencies

Country Code World Atlas Country Name Currency Code
AD Andorra EUR
AE United Arab Emirates AED
AF Afghanistan AFN
AG Antigua and Barbuda XCD
AI Anguilla XCD
AL Albania ALL
AM Armenia AMD
AO Angola AOA
AR Argentina ARS
AS American Samoa USD
AT Austria EUR
AU Australia AUD
AW Aruba AWG
AX Aland Islands EUR
AZ Azerbaijan AZN
BA Bosnia and Herzegovina BAM
BB Barbados BBD
BD Bangladesh BDT
BE Belgium EUR
BF Burkina Faso XOF
BG Bulgaria BGN
BH Bahrain BHD
BI Burundi BIF
BJ Benin XOF
BL Saint Barthélemy EUR
BM Bermuda BMD
BN Brunei Darussalam BND
BO Bolivia BOB
BQ Caribbean Netherlands USD
BR Brazil BRL
BS Bahamas BSD
BT Bhutan BTN
BW Botswana BWP
BZ Belize BZD
CA Canada CAD
CD Democratic Republic of the Congo CDF
CF Central African Republic XAF
CG Congo XAF
CH Switzerland CHF
CI Cote d'Ivoire XOF
CK Cook Islands NZD
CL Chile CLF
CM Cameroon XAF
CN China CNY
CO Colombia COP
CR Costa Rica CRC
CV Cape Verde CVE
CW Curacao ANG
CY Cyprus EUR
CZ Czech Republic CZK
DE Germany EUR
DJ Djibouti DJF
DK Denmark DKK
DM Dominica XCD
DO Dominican Republic DOP
DZ Algeria DZD
EC Ecuador USD
EE Estonia EUR
EG Egypt EGP
ER Eritrea ERN
ES Spain EUR
ET Ethiopia ETB
FI Finland EUR
FJ Fiji FJD
FO Faroe Islands DKK
FR France EUR
GA Gabon XAF
GB Great Britain GBP
GD Grenada XCD
GE Georgia GEL
GF French Guiana EUR
GG Guernsey GBP
GH Ghana GHS
GI Gibraltar GIP
GL Greenland DKK
GM Gambia GMD
GN Guinea GNF
GP Guadeloupe EUR
GQ Equatorial Guinea XAF
GR Greece EUR
GT Guatemala GTQ
GU Guam USD
GW Guinea-Bissau XOF
GY Guyana GYD
HK Hong Kong HKD
HN Honduras HNL
HR Croatia HRK
HT Haiti HTG
HU Hungary HUF
IC Canary islands EUR
ID Indonesia IDR
IE Ireland EUR
IL Israel ILS
IM Isle of Man GBP
IN India INR
IQ Iraq IQD
IS Iceland ISK
IT Italy EUR
JE Jersey GBP
JM Jamaica JMD
JO Jordan JOD
JP Japan JPY
KE Kenya KES
KG Kyrgyzstan KGS
KH Cambodia KHR
KI Kiribati AUD
KM Comoros KMF
KN Saint Kitts and Nevis XCD
KR Korea, Republic of KRW
KW Kuwait KWD
KY Cayman Islands KYD
KZ Kazakhstan KZT
LA Lao People's Democratic Republic LAK
LB Lebanon LBP
LC Saint Lucia XCD
LI Liechtenstein CHF
LK Sri Lanka LKR
LR Liberia LRD
LS Lesotho LSL
LT Lithuania EUR
LU Luxembourg EUR
LV Latvia EUR
LY Libyan Arab Jamahiriya LYD
MA Morocco MAD
MC Monaco EUR
MD Moldova MDL
ME Montenegro EUR
MF Saint Martin (French part) EUR
MG Madagascar MGA
MK Macedonia,the Former Yugoslav Republic of MKD
ML Mali XOF
MM Myanmar MMK
MN Mongolia MNT
MO Macao MOP
MQ Martinique EUR
MR Mauritania MRU
MS Montserrat XCD
MT Malta EUR
MU Mauritius MUR
MV Maldives MVR
MW Malawi MWK
MX Mexico MXN
MY Malaysia MYR
MZ Mozambique MZN
NA Namibia NAD
NC New Caledonia XPF
NE Niger XOF
NG Nigeria NGN
NI Nicaragua NIO
NL Netherlands EUR
NO Norway NOK
NP Nepal NPR
NR Nauru AUD
NZ New Zealand NZD
OM Oman OMR
PA Panama PAB
PE Peru PEN
PF French Polynesia XPF
PG Papua New Guinea PGK
PH Philippines PHP
PK Pakistan PKR
PL Poland PLN
PM Saint Pierre and Miquelon EUR
PR Puerto Rico USD
PS Palestine ILS
PT Portugal EUR
PW Palau USD
PY Paraguay PYG
QA Qatar QAR
RE Reunion EUR
RO Romania RON
RS Serbia RSD
RW Rwanda RWF
SA Saudi Arabia SAR
SB Solomon Islands SBD
SC Seychelles SCR
SE Sweden SEK
SG Singapore SGD
SH Saint Helena SHP
SI Slovenia EUR
SK Slovakia EUR
SL Sierra Leone SLE
SM San Marino EUR
SN Senegal XOF
SR Suriname SRD
SS South Sudan SSP
ST Sao Tome and Principe STN
SV El Salvador USD
SZ Swaziland SZL
TC Turks and Caicos Islands USD
TD Chad XAF
TF The French Southern and Antarctic Lands EUR
TG Togo XOF
TH Thailand THB
TJ Tajikistan TJS
TL Timor-Leste USD
TM Turkmenistan TMT
TN Tunisia TND
TO Tonga TOP
TR Turkey TRY
TT Trinidad and Tobago TTD
TW Taiwan TWD
TZ United Republic of Tanzania TZS
UG Uganda UGX
UK United Kingdom GBP
US United States USD
UY Uruguay UYU
UZ Uzbekistan UZS
VC Saint Vincent and the Grenadines XCD
VE Venezuela VES
VG British Virgin Islands USD
VI US Virgin Islands USD
VN Viet Nam VND
VU Vanuatu VUV
WF Wallis and Futuna XPF
WS Samoa WST
XI Northern Ireland GBP
XK Kosovo EUR
YT Mayotte EUR
ZA South Africa ZAR
ZM Zambia ZMW
ZW Zimbabwe ZWL

International Destinations Restricted

Country Comments
Belarus, Cuba, Iran, North Korea, Russia, Sudan, Somalia, Ukraine, Yemen, Syria Due to U.S. Government trade embargos, the API does not currently support any facilitation of importation to any of these countries. Most carriers will not ship, so be sure to prohibit at time of checkout to avoid returned shipments
Legal Terms

​​​​​​Specifics for the use of duty and tax calculator API:

  1. Definitions The terms "You" and "Your" means you personally (if you are an individual user) or the legal entity you represent (if your registration is on behalf of an entity). In the event that You represent a legal entity, You warrant that You can legally bind the legal entity that You represent. The term "DHL" means Global Mail, Inc. dba DHL eCommerce Solutions. The term "Service Data" means the data that You provided to DHL.
  2. Duty and Tax Calculator Service Description
    The Duty and Tax Calculator Service is a service to support You to identify associated duty and tax rates and other government fees, as part of estimated landed cost calculations. Duty and Tax Calculator Service is based on the product information that You provide. The Duty and Tax Calculator Service is intended as an estimate and illustration in the checkout process e.g. in a merchant's online web store, in a way that enables the end user to make a rough assessment of landed costs. The parties are in particular aware that the estimated duty and tax calculations do not constitute offers by DHL to conclude a transportation contract. The Duty and Tax Calculator Service cannot be used for customs entry purposes or any other submission to a government and You agree that You will seek the advice of a licensed customs broker in the applicable country on the proper tariff classification of the subject items for customs entry and any other required governmental purposes. Duty and Tax Calculator Service is not a tool to prepare products for shipment or that provides restricted party screening or corroboration with trade requirements. Duty and Tax Calculator Service does not replace any thorough research on and review of respective data of specific products, including corroboration of items against harmonized tariff codes and export compliance requirements. Duty and Tax Calculator Service does not replace the need for any insurance and the respective risk assessment by the user's insurance provider. Duty and Tax Calculator Services are solely offered to business customers.
  3. Duty and Tax Calculator Service Agreement
    The Duty and Tax Calculator Service is provided to You by DHL and is subject to these Duty and Tax Calculator Service terms and conditions (referred to as Duty and Tax Calculator Service T&Cs for the remainder of the document). By registering for the Duty and Tax Calculator Service, or requesting the Duty and Tax Calculator Service and transmitting the information from Your product catalogue, You agree that You are entering a legally binding agreement with DHL. The Duty and Tax Calculator Service T&Cs explain DHL's obligations to You and Your obligations to DHL for the Duty and Tax Calculator Service. When You use the Duty and Tax Calculator Service or permit someone else to use the Duty and Tax Calculator Service, these Duty and Tax Calculator Service T&Cs govern exclusively such Duty and Tax Calculator Services or actions.
  4. Access to the Duty and Tax Calculator Service
    To obtain the Duty and Tax Calculator Service You will need to develop an application subject to the General Developer Portal Terms of Use in order to integrate the Duty and Tax Calculator Service into Your IT-systems via Application Programming Interface, i.e. to make the according API calls and receive the corresponding response. The General Developer Portal Terms of Use apply. After successful testing of Your application and upon DHL's discretion you will receive an API Productive Key. Additionally You will need to obtain an authorization token to the Duty and Tax Calculator Service. To obtain an authorization token you will need to contact DHL at dtc_dci@dhl.com requesting DHL to give you certain credentials (a client ID and password), also referred to as a token.
  5. Security
    You agree to keep your Duty and Tax Calculator Service account access information, including your client ID, client secret and authorization token, confidential, to safeguard it and your computer(s) from access by others. You are responsible for any use of the Duty and Tax Calculator Service made under your client ID. If You become aware of or suspect any unauthorized use of Your Duty and Tax Calculator Service account, or any known or suspected security breach such as disclosure or loss of Your account access information or theft of Your Duty and Tax Calculator Service account information, You should notify DHL promptly at DHLeC_FLC_Product_Management@dhl.com.
  6. Fees and Payment
    Fees may be applicable and You agree to pay to DHL for each API call to the Duty and Tax Calculator Service a fee as applicable. DHL may increase the fees at any time by means of a general notice.
  7. Information provided by You, Your obligations
    You are responsible for the completeness and accuracy of the information and data You submit to DHL. You will provide applicable shipping values such as freight and insurance to DHL in order to calculate taxes, duties, and other government fees of the fully landed costs. Any information related to shipping values from any carrier including DHL does not reflect the actual freight charges paid by you to any carrier through separate agreements, but rather a fixed set shipping rate as provided by You to consumers i,e; free shipping for orders of a certain value, or a set fee for expedited shipping or other values depending on the different modes of transportation. DHL does not have any access to freight rates actually paid by You to other carriers. Restricted and prohibited commodities need to be managed by You. You are responsible for identifying all restricted products within the catalog and ensuring that You can provide all of the required documentation and licenses for each market the products will be shipped to. DHL will not assume any merchant/exporter of record risk on behalf of the merchant. You are responsible for taking any and all measures required to back up and secure the Service Data and Duty and Tax Calculator Service on Your devices. The Service Data You submit when using Duty and Tax Calculator Services are subject to DHL's Privacy Notice. You shall be solely responsible for the specific use and integration of Duty and Tax Calculator Services provided to You when using Duty and Tax Calculator Services. It shall be Your exclusive responsibility to observe statutory regulations, particularly those involving customs laws, export control, VAT, and consumer protection.
  8. Content
    All texts, graphics, user interfaces, databases, trademarks, logos, and computer code ("Content") including but not limited to the design, structure, selection, expression, "look and feel", and arrangement of such Content in the Duty and Tax Calculator Services is owned or licensed by DHL and is protected by copyright and trademark laws and other intellectual property rights. Except as expressly provided in these Duty and Tax Calculator Service T&Cs, no part of the Duty and Tax Calculator Services and no Content may be copied, reproduced, republished, uploaded, transmitted or distributed in any way to any other computer, server, website or other medium for publication or distribution, without DHL's express prior written consent. Any information or code acquired by You via the Developer Portal and/or other resources provided by Deutsche Post AG, DHL and/or another affiliated company of Deutsche Post AG must be treated as confidential and cannot be disclosed to any third party.
  9. Duty and Tax Calculator Service and Service Data License, Indemnification
    DHL grants to You a non-exclusive, non-transferable, non-sublicensable, worldwide, revocable right and license for the duration of the use of the Duty and Tax Calculator Services, i.e. for the term of the Duty and Tax Calculator Service Service Agreement, for Your personal use or for use by the entity You represent for the purpose of calculating landed duty costs. DHL grants You the unrestricted, worldwide, sublicensable and transferable right to use the Service Data for the purposes as agreed in these Duty and Tax Calculator Service T&Cs. This Right includes the right to any commercial exploitation, publication, development and reproduction. DHL, however, does not grant You the right to use this data for customs entries or the preparation of customs entries or other government filings. You agree that you will not use this data in any filings with any government agency without first confirming the tariff classification with applicable experts in the importing country. You also agree to indemnify DHL in the event that You use this data to file any document with a government agency and the government pursues penalty actions against DHL.
  10. Use restrictions, DHL´s rights
    You may not use Duty and Tax Calculator Services for any purpose that violates these Duty and Tax Calculator Service T&Cs or applicable Law. You shall not substantially replicate products or services offered by DHL including, without limitation, features, functions or clients in Duty and Tax Calculator Service. You shall not, under any circumstances, through applications or otherwise, repackage or resell Duty and Tax Calculator Services, or any part thereof, unless expressly authorized by DHL in writing. You are not permitted to use Duty and Tax Calculator Services or any information provided therein in any manner that does or could potentially undermine the security of the Duty and Tax Calculator Service, or any other data or information stored or transmitted, when using Duty and Tax Calculator Services. In addition, You shall not, and shall not attempt to: (a) interfere with, modify or disable any features, functionality or security controls of the Duty and Tax Calculator Service, (b) defeat, avoid, bypass, remove, deactivate or otherwise circumvent any protection mechanisms for the Duty and Tax Calculator Service, or (c) reverse engineer, decompile, disassemble or derive source code, underlying ideas, algorithms, structure or organizational form from Duty and Tax Calculator Service. We reserve the right to terminate or restrict Your access to the Duty and Tax Calculator Service, if, in our opinion, Your use of the Duty and Tax Calculator Service may violate any laws, infringe upon another person's rights, violates these Duty and Tax Calculator Service T&Cs and/or the General Developer Portal Terms of Use or is otherwise deemed to be incompatible with DHL in our sole discretion. You accept that DHL is free to modify, add new or remove existing functions or replace the Duty and Tax Calculator Service with another IT-Service at its sole discretion at any time.
  11. Termination
    You may terminate Your use of the Duty and Tax Calculator Service, i.e. the Duty and Tax Calculator Service Agreement at any time. DHL may suspend or terminate Your use of the Duty and Tax Calculator Service if You fail to comply with these Duty and Tax Calculator Service T&Cs or in other appropriate circumstances, including for convenience or in cases where DHL determines Your use of the Duty and Tax Calculator Service is incompatible with our services, in all cases with no liability to You. You, however, agree that the indemnification provisions of paragraph 14 and Your obligation to not use tariff classification data for filing any documentation with government agencies will survive termination of the Duty and Tax Calculator Service Agreement.
  12. Warranty
    You accept that the information used to provide the Duty and Tax Calculator Service is subject to regular updates and changes and is therefore time-sensitive and may change frequently. Furthermore, You accept that the information and data used to provide Duty and Tax Calculator Services are provided by third parties that are not under direct control of DHL. You authorize DHL to provide Your Service Data to these third parties to provide this service. DHL will use commercially reasonable efforts to ensure the correctness of the Duty and Tax Calculator Service. It is Your responsibility to check the Duty and Tax Calculator Service for completeness and accuracy and to check the extent to which the Duty and Tax Calculator Service is appropriate to achieve landed duty cost calculations. You understand that the tariff classification data received most likely does not meet Your standard of care as an importer and that You may be required to obtain tariff classification advice from a customs expert in a particular country. DHL is not a customs expert in the country or countries where it is providing tariff classifications. YOUR USE OF THE DUTY AND TAX CALCULATOR SERVICE IS AT YOUR OWN RISK, AND YOU ACKNOWLEDGE THAT THE DUTY AND TAX CALCULATOR SERVICES AND THE DUTY AND TAX CALCULATOR SERVICE PRODUCT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, DHL DISCLAIMS ALL WARRANTIES, EXPRESS AND IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A SPECIFIC PURPOSE, AND NON-INFRINGEMENT. DHL DISCLAIMS ANY WARRANTY ON THE ACCURACY OF THE TARIFF CLASSIFICATION DATA IN THE DUTY AND TAX CALCULATOR SERVICE PRODUCT AND ANY WARRANTY THAT THE SERVICE MEETS YOUR STANDARD OF CARE AS AN IMPORTER. DUTY AND TAX CALCULATOR SERVICE IS NOT WARRANTED TO BE UNINTERRUPTED OR ERROR-FREE. DHL IS NOT LIABLE FOR ANY INABILITY TO ACCESS OR DELAY IN ACCESSING DUTY AND TAX CALCULATOR SERVICE DUE TO UNAVAILABLE OR UNRELIABLE TELECOMMUNICATIONS NETWORKS OR INTERNET SERVICE PROVIDERS, INCOMPATIBLE EQUIPMENT OR SOFTWARE YOU USE FOR SUCH ACCESS, OR OTHER CAUSES BEYOND DHL'S CONTROL.
  13. Liability
    In no event will DHL be liable for any indirect, special, consequential, incidental, punitive or exemplary damages (including but not limited to loss of business, loss of revenue, loss of profits, loss of goodwill, lost opportunity, business interruption, or loss of information) arising out of Your use of or inability to use the Duty and Tax Calculator Service, even if DHL has been advised of the possibility of such damages. WHILE DHL ENDEAVOURS TO PROVIDE ACCURATE AND CURRENT INFORMATION VIA THE DUTY AND TAX CALCULATOR SERVICE, DHL CANNOT GUARANTEE THAT THE DUTY AND TAX CALCULATOR SERVICE WILL BE FREE FROM ERRORS. DHL'S MAXIMUM LIABILITY, AND YOUR EXCLUSIVE REMEDY WITH RESPECT TO ANY ERRORS IN DUTY AND TAX CALCULATOR SERVICES PROVIDED TO YOU UNDER THESE DUTY AND TAX CALCULATOR SERVICE T&CS IS LIMITED TO THE FEE YOU PAID (IF ANY) FOR THE ERRONEOUS TRANSACTION. THE LAWS OF CERTAIN COUNTRIES OR STATES DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES.
  14. Indemnification
    You agree to indemnify, defend and hold harmless DHL and DHL's affiliates, subsidiaries, directors, officers, employees, and agents from all claims, losses, damages, liabilities and costs (including reasonable attorney's fees) resulting from Your use of Duty and Tax Calculator Service and/or Your failure to comply with the Duty and Tax Calculator Service T&Cs.
  15. Miscellaneous
    These Duty and Tax Calculator Service T&Cs are governed by the laws of Florida, without regard to conflict of law principles. These Duty and Tax Calculator Service T&Cs constitute the entire agreement for the use of Duty and Tax Calculator Service and any other written or oral statements on this subject matter are superseded. To the extent there is a conflict of terms or inconsistency between these Duty and Tax Calculator Service T&Cs and other applicable terms of use - especially the General Developer Portal Terms of Use, these Duty and Tax Calculator Service T&Cs will prevail. DHL may modify these Duty and Tax Calculator Service T&Cs at any time. DHL shall notify You of any changes to the Duty and Tax Calculator Service T&Cs in text form (e.g. by email or within an API response). The changes shall take and the contractual relationship shall continue under the changed conditions if You do not object to these changes within fourteen (14) days after receiving the notification of changes by means of written notification to dtc_dci@dhl.com. This deadline shall be deemed to have been met so long as the objection is sent to DHL within this time period. DHL shall specifically point out to You in the written notification of changes the above consequences of failure to object. Email notices will be the sole method by which we will communicate. DHL will send notices and any other pertinent information to you at the email address you supply when you register for the Duty and Tax Calculator Service or have subsequently updated. You will send notices to DHL at dtc_dci@dhl.com.
To Cancel the Subscription

After you have logged in to https://developer.dhl.com page, select User Dashboard on the top right and click on Subscriptions to go to the billing screen

01 subscription page

 

In the Next billing screen, you have a choice to cancel the plan.

Billing page

If you wish to cancel your subscription, you may confirm the same on the next screen

cancel screen

1.0
07.Apr.2022
  • Initial release